Terms of Purchase

Effective Date: May 22, 2026

This document establishes the commercial parameters and legal conditions governing all acquisitions of inventory, products, and services executed through the platform operating at http://www.giznovo.com (the "Company Sites" or "Sites").

These Sites are operated under the corporate management of Baosteel Sunline HK Limited (trading as "Giznovo", and hereinafter referred to interchangeably as the "Company", "we", "us", or "our"). Your procurement activities, transaction flows, and general platform engagement are additionally controlled by our Terms of Use and Privacy Notice, both of which are embedded directly into these Terms of Purchase by this reference.

IMPORTANT LEGAL NOTICE: PLEASE EXAMINE THESE TERMS OF PURCHASE EXHAUSTIVELY, ALONG WITH THE TERMS OF USE AND PRIVACY POLICY, PRIOR TO COMPLETING ANY TRANSACTION OR UTILIZING SERVICES OFFERED ON THIS PLATFORM. BY EXECUTING A PURCHASE OR ENGAGING WITH ANY INVENTORY HEREIN, YOU ACKNOWLEDGE YOUR UNCONDITIONAL BINDING AGREEMENT TO THESE PROVISIONS, WHICH INCLUDE A MANDATORY ARBITRATION CLAUSE AND A WAIVER OF CLASS ACTION REPRESENTATION WITHIN THE DISPUTE RESOLUTION PROTOCOLS DETAILED BELOW.

1. General Eligibility & Compliance Mandates

By completing a purchase on this platform, you execute a legally binding and enforceable contract with the Company. You explicitly declare and warrant that you fulfill the following criteria:

  • You have attained at least 18 years of age;
  • You possess the absolute lawful capacity to enter into a binding contractual framework;
  • You are not legally restricted, barred, or prohibited from receiving commercial services under any applicable state, federal, or international laws, rules, or regulations.

You pledge to acquire and utilize all services or physical inventory strictly in accordance with these Terms of Purchase and all applicable statutory mandates, codes, and ordinances (collectively, "Laws"). It remains your exclusive responsibility to confirm that your transaction aligns with the domestic legislation of the destination jurisdiction where items are designated to be shipped.

Please be advised that for quality assurance, regulatory compliance, and training purposes, any digital communications, emails, telephone calls, or alternative interactions between yourself and the Company may be systematically monitored and recorded.

2. Data Processing & Privacy Notice

The procedural guidelines governing our collection, analysis, archival storage, and sharing of personal identification records are comprehensively structured within our Privacy Notice published on the platform.

By executing a purchase, communicating via email, or contacting our support lines, you provide formal consent for your data to be processed in alignment with said Privacy Notice. The Company maintains the absolute right to alter, modify, or update its data privacy practices at its sole discretion. Any modified terms will be published directly to the platform, and your ongoing site interactions post-modification signify your compliance and acknowledgment of the revised terms.

3. Commercial Transaction Parameters

Order Processing & Right of Cancellation

The Company retains the unrestricted, absolute right to refuse processing, halt, or completely cancel any submitted order at its sole discretion without incurring liability. Situations that may trigger an order cancellation include, but are not limited to:

  • The selected inventory or service is unavailable or entirely depleted from our fulfillment centers;
  • The product has been subject to an inadvertent systemic pricing error;
  • Our internal risk mitigation systems flag the transaction as potentially fraudulent or unauthorized;
  • Any alternative scenario where the Company deems cancellation necessary.

We reserve the right to deploy verification protocols to independently validate your identity before authorizing shipment processing. In the event that an order is canceled or rejected by our team, you will either not be billed or receive a complete refund of the respective charges to your original payment method.

Without limitation, the Company explicitly maintains the authority to:

  1. Withdraw or revoke any published promotional offer or retail campaign;
  2. Correct any system-wide mistakes, typographical inaccuracies, or omissions;
  3. Update product pricing, descriptive materials, promotional campaigns, inventory configurations, or physical specifications at any juncture without notification, including instances where an order has already been finalized, acknowledged, or dispatched, except where expressly forbidden by localized consumer laws.

Inventory Descriptions & Reliance

Giznovo strives to provide highly accurate, exact descriptions and visual depictions of all products and services listed on our platform. However, the Company does not warrant or declare that these textual descriptions, specifications, color accurate images, or general content layouts are completely absolute, unerring, comprehensive, current, or entirely error-free. If an item delivered to your address fails to substantially align with the digital depiction displayed on our store, your exclusive and primary legal remedy is to return the item under the conditions specified within our active store Return Policy.

Quick View Utility Disclaimer

Our platform may deploy a "Quick View" browsing utility for selective items. This structural feature is designed to allow customers to view preliminary pricing matrixes and add inventory to their digital carts without launching the comprehensive product details page. This configuration is supplied strictly for user convenience. The complete, dedicated product detail page remains the definitive source for precise data regarding item features, manufacturing origins, comprehensive pricing elements, and relevant safety warnings.

Pricing Framework & Discrepancies

While we make every operational effort to secure exact pricing displays across all catalogs, systemic or manual calculation errors may occasionally arise. The Company is under no obligation to fulfill orders reflecting a transparently erroneous or incorrect retail price.

We maintain the absolute right to cancel any transaction placed for an item containing an inaccurate price designation. In such circumstances, our customer support team will send a notification to your provided email address. Furthermore, the Company retains total discretion to revise and amend the listed full retail valuation of any product at any time.

Inventory Availability & Shipment Timelines

Availability status markers featured on our product pages serve as preliminary estimates to help gauge how quickly an item can be prepared for transit. Following a verified payment capture, the projected delivery timeframe to your destination address is generally 30 business days or less.

This projected timeline is subject to fluid modifications based on manufacturer shortages, extreme weather anomalies, carrier transport blockages, customs inspection holdups, or remote location complexities. The Company cannot guarantee that an item marked "In Stock" will immediately exit our fulfillment facilities, as stock volumes shift rapidly throughout the day.

In rare instances, an item may appear available when your checkout is finalized but become entirely depleted by the time processing begins. If this occurs, we will notify you via email, remove the unavailable product from your invoice, issue a corresponding refund, and adjust our platform listings accordingly.

4. Specific Importation & Cross-Border Disclaimers

In addition to the comprehensive liability limitations established within our separate Terms of Use, clients must acknowledge and accept that products or services acquired through this cross-border platform:

  • May not feature or include any original manufacturer warranties, irrespective of whether the same item possesses a factory warranty when sold through alternative domestic channels;
  • May not include localized customer service, physical repair configurations, or domestic technical support options;
  • May lack operating manuals, assembly booklets, usage instructions, or safety warnings translated into your native language or the official language of the destination country;
  • May not be built or engineered in precise alignment with the specific construction standards, structural specifications, or legal labeling mandates issued by your local governing authorities;
  • May not correspond to the electrical voltage parameters, plug styles, or power grid standards of your delivery jurisdiction, thereby mandating the acquisition and application of an external power converter or adapter.

It remains your exclusive responsibility to research, evaluate, and verify that any item purchased via Giznovo satisfies your personal requirements and can be lawfully imported through customs into your country.

5. Consumption Taxes & Importation Fees

Unless explicitly stated otherwise during the final checkout stage, the total calculated payment captured at checkout will encompass all applicable localized consumption taxes, value-added taxes (VAT), and fundamental import duties assessed by standard cross-border shipping protocols to streamline the delivery path.

6. Business Identity & Legal Contact Channel

For questions regarding your transactions, order verification, or clarification on these purchase parameters, please interface directly with our operations team:

  • Brand Platform: Giznovo
  • Operating Corporate Entity: Baosteel Sunline HK Limited
  • Registered Address: Flat/Rm P 4/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong, Hong Kong
  • Customer Hotline Contact: +1 (424) 888-7734
  • Dedicated Support Intake: support@giznovo.com

(Please note that the corporate address listed above is strictly an administrative headquarters and is not authorized to accept physical package returns or consumer product drop-offs).